Fanslike Co., Ltd. (hereinafter, the “Company") implements the following privacy policy in the provision of online services (hereinafter, the “Services") through its official website (hereinafter, the “Website") and in the management of personal information of the users (hereinafter, the “Members") of its Fanslike mobile application (hereinafter, the “App") accessible by mobile device.

Article 1. Purpose of the Collection and Use of Personal Information
The personal information of members and non-members that is collected and used in the course of signup and using the service is as follows.
[Members]
1. When signing up as a regular member:
- Required information: ID, password, member authentication value(Korean user: mobile phone authentication, overseas user: email authentication, foreign user living in Korea: name, Alien Registration Card, nationality), name, address, mobile phone, e-mail
- Optional information: landline, gender, date of birth

2. For simple signup (Naver, Kakao, Facebook, Google, Apple):
- Required information : member authentication value (mobile phone authentication or email authentication), name, email

3. For order placement
- Required information: orderer’s information(name, email, mobile phone), recipient’s information(name, address, and mobile phone), payment method, payment and settlement approval information
- Optional information: delivery message

[Non-members]
1. For order placement
- Required information: orderer’s information (name, address, mobile phone, email, order inquiry password, and password confirmation), recipient’s information (name, address, and mobile phone), payment and settlement approval information, and the overseas delivery status
- Optional information: orderer's landline, recipient's landline, and delivery message

The following information may be automatically generated and collected in the course of using or processing the services.
•    IP address, cookies, service usage record, access log, date and time of visit, device information (unique device identification value, and OS version), age group, nationality, gender, etc.
•    The Company may collect the following additional information for payment and settlement, product delivery, and refund processing, etc., when users purchase products or services.
•    When paying by credit card (including cases of simple payment and settlement registration and payment and settlement reservation): name of credit card company, card number, expiration date, and two-digit password for the card, and date of birth
•    For account transfers: financial company and account number
•    The Company collects the personal information of members as described above. However, sensitive personal information (race and ethnicity, ideals and beliefs, origin and place of registration, political inclination and criminal records, etc.) and unique identification information which might infringe upon members' basic human rights will not be collected.
•    In the course of applying for any additional services and events, additional information may be collected from users of the relevant services only.
•    The personal information additionally collected is specified via the Additional Services and Event Application page.
•    When the services are used via the website, the Company notifies the user of access to the terminal information and obtains approval. If required, users are requested permission to access the terminal information via the website as a requirement or option, which may be changed in the “Settings” within the terminal.
 
Article 2. Method of Collecting Personal Information and Consent
① The Company collects personal information in the following ways.
- Collection of generated information in the application, when membership information is modified, and by a log analysis program, and collection of information via cookies
② During signup, the user will be deemed to have consented to the collection of personal information when he or she clicks the “Agree” button when given the opportunity to click an “Agree” or “Do Not Agree” button concerning the Terms of Use and the Privacy Policy.
③ The Company may collect and use personal information without the consent of the user in the following circumstances.
- Where the personal information is needed to fulfill the contract for the provision of information and communication services, and it is clearly difficult or unfeasible to obtain conventional consent due to economic or technical reasons
- Where it is necessary for the payment and settlement of charges for the provision of information and communication services
- Where there are special provisions allowing it under this law or other laws
 
Article 3. Retention of Personal Information and Period of Use
① In principle, the personal information of a user is destroyed immediately once the purpose of its collection and use has been achieved. Notwithstanding the foregoing, the following information will be retained for a specified period for the following reasons.
② The Company retains the membership information for a certain period specified in the relevant laws and regulations when it is necessary to preserve it pursuant to the provisions of the relevant laws and regulations including the Commercial Act, and the Act on Consumer Protection in Electronic Commerce, Etc. In such event, the Company will use the information it retains only for the purposes for which it has been retained, and the periods of retention are as follows.
1.    When personal information is collected for temporary purposes including questionnaire surveys and events: Upon the expiration of relevant questionnaire surveys and events, etc.
 Records related to marking and advertising
 -Grounds of preservation: Act on the Consumer Protection in Electronic Commerce, etc.
 -Period of preservation: 6 months
2.    Records concerning the withdrawal of contract or subscription, etc.
 -Grounds of preservation: Act on the Consumer Protection in Electronic Commerce, Etc.
 -Period of preservation: 5 years
3.    Records concerning the payment and settlement and the supply of goods, etc.
 -Grounds of preservation: Act on the Consumer Protection in Electronic Commerce, etc.
 -Period of preservation: 5 years
4.    Records concerning the consumers’ complaints or dispute resolution
 -Grounds of preservation: Act on the Consumer Protection in Electronic Commerce, Etc.
 -Period of preservation: 3 years
5.    Personal information is provided upon a request made by investigative authorities via search and seizure warrants
 -Grounds of preservation: Protection of Communications Secrets Act
 -Period of preservation: 6 months
③ If the information and communication services are not used for 1 year or longer, the Company will take necessary actions such as the destruction of personal information in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. Notwithstanding the foregoing, if a separate period is provided under other laws, or if a different period is determined at the user’s request, necessary actions will be taken including destruction after the period has elapsed.
④ The Company's personal information destruction method is as follows.
1) Destruction procedures
- The information entered for the membership signup, etc., is transferred to a separate DB after the purpose of its collection has been achieved (if stored on paper, it is stored for a certain period in line with the internal policy of a separate filing cabinet and other relevant laws and regulations, after which it is destroyed.)
- The personal information will not be used for any purposes other than those for which it has been collected unless required by law.
2) Destruction methods
- Personal information printed on paper will be destroyed by shredding or via incineration.
- Personal information stored in the form of electronic files will be deleted by using a technical method which prevents its recovery.
⑤ In accordance with Article 29 Paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., the Company may notify dormant members (who have not used the services in the last 12 months) of the loss of their membership, and may cause the loss of membership absent a response from said dormant members during a period specified in the notice provided. In such event, the personal information of the dormant members will be stored and managed separately from the personal information of the other members, and the separately stored personal information will be destroyed after the statutory storage period has elapsed. If there is any request by a user in relation to the personal information which has not been destroyed, the customer information will be provided again when the use of services resumes.
 
Article 4. Protection of Children's Personal Information
This platform does not target children (under age 14 for Koreans; under age 16 for foreigners). If the Company becomes aware that personal information was or has been collected from any children, the Company will delete such information and terminate the relevant users’ accounts. If you believe that the Company has collected information from children, please contact fanslike@fanslike.io.
 
Article 5. Rights of the Information Subject
① Members can review and correct their personal information by logging in at Services and at “My Page > Edit Membership Information.” However, the member ID cannot be changed.
② If required by any relevant laws and regulations, a member may exercise his or her rights related to personal information against the Company in line with the requirements and restrictions imposed by such laws and regulations. For instance, in Korea, a member may demand the Company to suspend the use of or delete the personal information, and withdraw his or her consent to the collection and use of personal information.
③ A member may request correction if there is an error in the entered personal information. However, if such correction is not limited to the amendment of an error, or if such procedures are abused, the Company will immediately inform the member of the reason for not making correction.
④ The rights specified in this Article may be exercised by contacting fanslike@fanslike.io.
 
Article 6. Purposes of Cookies
The Company uses cookies which store and find the information about the members frequently. Cookies are small text files which the website server sends to the users’ computer browser (Internet Explorer, Safari, Chrome, and Firefox, etc.). Cookies identify the members’ computers, but do not identify the individual members.
① Purposes of cookies
- To provide differentiated information according to individual interests
- To analyze the frequency or duration of access, etc., by members and non-members, in order to identify members\' preferences and interests and use them for targeted marketing purposes
- To provide individually customized services the next time one accesses by tracking the traces of the content a member explored with interest
- To analyze customers’ habits to utilize them as a measure such as for service reorganization
② Choice of cookies
By adjusting the settings of their web browser, a member may choose to accept all cookies, to be asked before installing cookies, or to reject all cookies. Please note that if cookies are rejected, some services which require login may be restricted. You can specify whether to allow the installation of cookies as follows (based on Internet Explorer):
- Choose [Internet Options] in the [Tools] menu.
- Click on the [Personal Information Tab].
- In [Personal Information Settings], you can set “Allow All Cookies-Low-Medium-Medium High-High-Block All Cookies.”
③ Cookies will expire when you close the browser or log out.
 
Article 7. Technical and Administrative Countermeasures for Personal Information Protection
A member’s personal information is in principle protected by his or her ID and password. In processing members' personal information, the Company has implemented the following technical and administrative measures to ensure safety against any leakage, alteration or damage of the personal information.
① Technical measures
- The Company prevents any unauthorized access from outside by controlling access rights such as to the personal information processing system, and securely stores and manages important data by encrypting it for storage and transmission.
- The Company regularly updates and inspects the security programs to ensure the prevention of leakage and damage of the personal information via hacking or malicious codes, etc.
- The Company has adopted security devices to safely transmit personal information over the network for payments and settlements, etc.
- The Company uses intrusion prevention systems (firewalls) to prevent any unauthorized access from outside in order to ensure the prevention of any leakage of information due to hacking, etc., while endeavoring to be equipped with all possible technical devices to secure other systemic security.
② Administrative measures
- The Company strives to ensure that the information is processed safely by verifying the identity of the members in the best manner possible when handling the personal information, such as by requesting passwords from the members themselves.
- The Company restricts access to the personal information to those who perform personal information management tasks such as the personal information manager, and also to those who must inevitably process the personal information in the line of duty, while stressing the need for compliance with the Privacy Policy via frequent training for personal information processing staff.
 
Notwithstanding the efforts of the Company mentioned above, members must take care not to expose the personal information including the ID, password, and the resident registration number on the Internet or leak any such information to others. If personal information including ID and password is leaked due to a member’s carelessness or negligence, the Company will not be liable. For this reason, members must ensure that only they know their IDs and passwords, and also should frequently change their passwords, and that their password is combination of English letters and numbers difficult for others to infer. If sharing a computer with others or using it in a public place, such procedures are even more necessary to ensure the security of the personal information.
 
Article 8. Personal Information Protection Manager
① For the purpose of protecting customers’ personal information and handling any complaints related to the personal information, the Company has designated the relevant departments and personal information manager as follows.
② Personal information protection manager
*Name (position): Choi Jung-min
*Phone: 070-4848-5125
*Email: fanslike@fanslike.io
③ Customer management department
*Name (position): Overseas CS Team
*Phone: 070-4848-5125
*Email: cs@fanslike.io
④ If you need to file a report or consult on any infringement of your personal information, please contact the Personal Information Infringement Reporting Center of the Korea Internet & Security Agency (KISA). In addition, if you have suffered any financial or emotional damages via the infringement of personal information, you may also apply for damage relief with the Personal Information Dispute Mediation Committee of the Korea Internet & Security Agency (KISA).
- KISA’s Personal Information Protection (http://privacy.kisa.or.kr / (dial without the area code) 118)
- National Police Agency’s Cyber Security Bureau (http://cyberbureau.police.go.kr (dial without the area code) 182)
- Supreme Prosecutors' Office’s Cyber Investigation Department (http://spo.go.kr / (dial without the area code) 1301)
- Personal Information Infringement Reporting Center (operated by Korea Internet & Security Agency) (http://privacy.kisa.or.kr / (dial without the area code) 118)
- Personal Information Dispute Mediation Committee (operated by the Korea Internet & Security Agency) (http://www.kopico.go.kr / 02-1833-6972)
 
Article 9. Provision of Personal Information to Third Parties
(1) The Company does not use customers’ personal information beyond the scope specified in "Article 1. Purpose of the Collection and Use of Personal Information," nor does it provide any of it to others, other companies, or institutions, except in the circumstances specified below:
a. Where there is a demand from a relevant authority for investigative purposes pursuant to the relevant laws and regulations
b. Where it is provided to advertising clients, partnering companies or research organizations, etc., in a form that prevents the identification of specific individuals, for the purpose of preparing statistics, performing academic research, or conducting market research, etc.
c. Where a request has been made in accordance with the procedures specified under other relevant laws and regulations
Even when the personal information is provided under the circumstances specified above, the Company will strive to prevent the information from being provided indiscriminately in ways that are outside of the original purposes of collection and use.
 
Article 10. Consigned Management of Personal Information Processing
The Company consigns the processing of the following personal information to domestic and foreign specialized companies within the scope disclosed in the Privacy Policy when necessary for the purpose of using the services, fulfilling the contract, and providing a convenient service to members.

o Cafe24 corp.> Contents of consignment business: Operation and maintenance of systems to provide services(hosting system) and etc.
o CJ Logistics> Contents of consignment business: product delivery and return
o FASTBOX> Contents of consignment business: product delivery and return
o EMS> Contents of consignment business: product delivery and return
o Rincos> Contents of consignment business: product delivery and return
o KG Inicis> Contents of consignment business: product payment and escrow payment
o Kakao-pay> Contents of consignment business: product payment and settlement, simple payment
o Paypal> Contents of consignment business: product payment and settlement
o NHN KCP> Contents of consignment business: self-identification for mobile phone
 
When executing a consignment contract, the Company will specify matters pertaining to liability including the prohibition of processing the personal information for any purposes other than the performance of the consigned business, technical and administrative protection measures, restriction of reconsignment, administration and supervision of the consignee, and compensation for damages, and supervises whether the consignee processes the personal information in a safe manner. If the details of the consigned business or the consignee change, the Company will disclose such fact without delay via this Privacy Policy.
 
Article 11. Obligation to Notify
This Privacy Policy was enacted on November 14, 2021, and if there is any addition, deletion, or revision of its details due to any change in the policies of the government and the Company, it will be announced in advance via the corporate website, and any matters having a significant impact on the members will be announced 30 days in advance.