Can I contact a shipping service provider myself to request a return? FAQ

FAQ

Can I contact a shipping service provider myself to request a return?

Posted by (EN) FANSLIKE(ip:)

Date 2021-05-14 15:41:07

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For international customers, returns and exchanges are only accepted if there has been a shipping error or product defect.
(returns/exchange due to the customer changing his or her mind will not be accepted.)

Contact us by visiting [My Page > Orders > Details > Return/Exchange Request] and we will be happy to guide you through the return/exchange process.

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FAQ

Can I contact a shipping service provider myself to request a return?

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